BCAD Scripts Examples

Note: in some IOS 12.4 (13)T the service is embedded and does not need to be defined the path in flash and etc . in this you can directly call the service as below is the example of configuration

!
!
application
service app-b-acd-aa
param voice-mail 4220
paramspace english index 1
param max-time-call-retry 60
param service-name app-b-acd
param number-of-hunt-grps 2
paramspace english language en
param handoff-string app-b-acd-aa
param dial-by-extension-option 3
param max-time-vm-retry 2
paramspace english location flash:
param aa-pilot 4000
param second-greeting-time 30
param welcome-prompt _bacd_welcome.au
param call-retry-timer 10
!
service app-b-acd
param queue-len 2
param aa-hunt1 4000
param queue-manager-debugs 1
param number-of-hunt-grps 2
!
dial-peer voice 4000 voip
service app-b-acd-aa
destination-pattern 4000
session target ipv4:10.1.1.10
incoming called-number 4000
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
!
dial-peer voice 4001 pots
service app-b-acd-aa
incoming called-number 4000

sh call application session active

sh call application active

Router# call application session stop id 17
Router# call application session stop id 12

Stop the B-ACD AA and call-queue service sessions if necessary.

Using the session ID numbers from Step 1, stop the Cisco Unified CME B-ACD AA service and call-queue service sessions. Use the call application session stop command in privileged EXEC mode to stop the AA and call-queue sessions. In the following example, the IDs are the SID numbers from the example in Step 1.

When you use the call application session stop command for an AA service, the following actions occur:

•The AA service is stopped.

•All calls actively connected to the AA service are disconnected.

•The AA service name is removed from the output for the show call application sessions command.